Start by using your computer’s search function to search for the file name and specify if you are looking for an audio or a video file. If necessary, narrow the search by using the item’s name. If the search function doesn’t turn anything up, try clicking on the link again. You can download all of our files up to three times so try downloading it to a specific location, such as your desktop or music folder.
I downloaded my file but now can’t find it on my computer. What should I do? Print
Modified on: Wed, 5 Sep, 2018 at 12:45 PM
Did you find it helpful? Yes NoSend feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.